HALO Hypnotherapy Ltd Terms and Conditions (Trading as Halo Therapies)

 

This website is operated by HALO Hypnotherapy Ltd/Halo Therapies (referred to as "HALO Hypnotherapy" hereafter). As a user of this website (referred to as "you ") you acknowledge that any use of this website including any orders you place with HALO Hypnotherapy Ltd and any other transactions you make ("use/using") is subject to our terms and conditions below. Please: - read through these terms and conditions carefully every time you use the website, in particular, your attention is drawn to SECTIONS 5 and 6 (Limitation of Liability & Virus Disclaimer) - also read our Privacy Policy section regarding your personal information.

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1. General

(a) By using this website and / or HALO Hypnotherapy Ltd’s products and / or our services you agree to the terms and conditions set out here in these Terms and Conditions.

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(b) We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

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(c) You agree that you have read and understood these terms and conditions and that you will continue to keep yourself informed of these terms and conditions.

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2. Company information

(a)  HALO Hypnotherapy Ltd and Eos Seminars Ltd are separate companies and not associated. None of these companies accepts any liability for the other companies’ products, services or other actions. Using the products and / or services of any of the above companies does not constitute any kind of customer / client connection with the other companies.

(b) If you are in any doubt with which company you are contracting, please contact us at andrea@halotherapies.com to request confirmation.

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3. Courses

(a) Enrolment on Courses and Order confirmation (i) Completing an application form to enrol upon a course / seminar / workshop with HALO Hypnotherapy Ltd is deemed to be an offer to purchase. HALO Hypnotherapy Ltd may accept or decline your offer. We will inform you if your offer to purchase has been declined. (ii) You confirm that you do not have a criminal record. (iii) You confirm that you have not been diagnosed with nor do you have a reason to suspect that you may have depression/ clinical depression and / or other psychological illness. (iv) Following the completion of your order process, we will send to you an order acknowledgement e-mail detailing the services you have ordered. Please note that this email is not an order confirmation or order acceptance. (v) Acceptance of your order and the completion of the formation of a contract between you and HALO Hypnotherapy Ltd will take place on despatch to you of the order confirmation, unless HALO Hypnotherapy Ltd have notified you that we do not accept your order or you have cancelled your order prior to such confirmation.

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(b) Course Cancellation (i) If due to unforeseen circumstances any delegate needs to cancel an enrolment, up to one month before the course / seminar / workshop commences a refund of 66% of the paid course / seminar / workshop fee will be made by HALO Hypnotherapy Ltd (less a deposit which amounts to £150.00, or 50% of the course fee if the programme is less than £150.00). Unfortunately, for any cancellations made within a month of the start date or after the start date of the course / seminar / workshop, no refunds are available. (ii) If for any reason or due to unforeseen circumstances the programme you enrol upon has to be cancelled, HALO Hypnotherapy Ltd will refund your payment in full. HALO Hypnotherapy Ltd and/or its directors will not be liable for any other expenses.

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(c) Conduct of courses (i) HALO Hypnotherapy Ltd reserves the right to substitute the advertised trainers and include additional trainers and special guest trainers at any time. (ii) HALO Hypnotherapy Ltd reserves its right from time to time to vary in its absolute discretion the course content and the material covered to that advertised, whilst ensuring that such content and materials will correspond with the overall requirements as advertised. (iii) HALO Hypnotherapy Ltd reserves the right to deny, at their absolute discretion, without any prior notification and any reason being given, access to any individual or group of individuals, for the welfare of participants and organisers, and for the purpose of ensuring that the course/ seminar/ workshop runs smoothly, safely and in a manner which reflects the nature of the training, for all or part of the course and/or registration. (iv) If the need to deny access arises you agree that full payment will be retained by HALO Hypnotherapy Ltd. (v) Qualification (where applicable) is awarded upon successful completion of the course / seminar / workshop.

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4. Limitation of Liability

(a) Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

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(b) Subject to Section 5(a) above: (i) HALO Hypnotherapy Ltd will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site. Any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law and subject to section 5(a) above. (ii) Please note that information on these pages and on our products is not a substitute for qualified medical advice and does not replace the advice of your doctor. HALO Hypnotherapy Ltd accepts no liability for your use of this website and for the information contained on this website. You acknowledge that as you have not received any personalised advice from HALO Hypnotherapy Ltd, HALO Hypnotherapy Ltd cannot be liable for the suitability of our products and / or the information provided as part of our services, to your particular circumstances and for any consequences thereof and you acknowledge that usage of any of our products and services is at your own risk. Furthermore, no guarantee can be given of any outcome as a result of your use of any of our products and/ or services. (iii) Some of our products and programmes utilise hypnosis / altered states of consciousness. Every product is prepared by one or more trained, qualified and practising hypnotherapists. However, because altered states of awareness are involved we must obviously state that you should not use our products when driving, using machinery or doing anything which requires your attention. For reasons of good practice we must also state that our products and programmes are not a substitute for qualified medical treatment. Therefore, if you think you have or may have a medical condition of any kind then you should seek the appropriate support and only use our products with the informed consent and guidance of your doctor (this is common good practice amongst all professional psychotherapists in which referral to a doctor often takes place in such circumstances). (iv) HALO Hypnotherapy Ltd will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with these terms and conditions for any: (iv).1 economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or (iv).2 loss of goodwill or reputation; or (iv).3 special or indirect losses (iv).4 other losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

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(c) Notwithstanding the above, HALO Hypnotherapy Ltd’s aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to £1.00 or a sum equal to the amount paid or payable by you for the product(s) and/or services in respect of one incident or series of incidents attributable to the same clause, whichever is the greater.

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(d) This clause 5 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

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5. Virus disclaimer

(a) Reasonable steps have been taken to protect this Website by anti virus software but all visitors are advised to take all necessary steps to ensure that no virus contamination occurs. Subject to clause 5(a) above, no responsibility can be accepted by HALO Hypnotherapy Ltd for any loss or damage sustained as a consequence of any virus transmission.

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(b) Subject to clause 5(a) above, HALO Hypnotherapy Ltd cannot accept any liability for any loss of data or damage to your computer system (or any other computer system with which you may interact through your computer system and related peripheral components) which occurs due to your use of this website, our products or as a result of downloading material from this site.

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6. Website Linking

(a) Any links to other websites and any references to other authors’ books/ products or services are provided for information only for smooth processing of your transaction. Nothing on this website shall be deemed to be an endorsement of any such website / trainer / course / seminar / workshop / book / or product by HALO Hypnotherapy Ltd.

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(b) HALO Hypnotherapy Ltd shall not in any event be liable for any content of any such other websites, nor can responsibility can be accepted by HALO Hypnotherapy Ltd for any loss or damage sustained as a consequence of any virus transmission, loss of data or damage to your computer system (or any other computer system with which you may interact through your computer system and related peripheral components) which occurs due to your use of such third party websites.

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7. Breach of these Conditions by You

If you breach any of these terms and conditions you agree to hold blameless HALO Hypnotherapy Ltd, its directors, those who deliver training for and on behalf of HALO Hypnotherapy Ltd, its subsidiary businesses, products and / or services. You agree to indemnify HALO Hypnotherapy Ltd, its directors, those who deliver training for and on behalf of HALO Hypnotherapy Ltd, its subsidiary businesses, products and / or services for all fees, legal fees and costs which may arise out of your breach of these terms and conditions.

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8. General

(a) This agreement is subject to English law and jurisdiction.

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(b) These Terms and Conditions represent the complete agreement between you and HALO Hypnotherapy Ltd and regulate all of your use of any and all of HALO Hypnotherapy Ltd’s goods and services (including, but not limited to, website(s), training courses, counselling, therapy, coaching sessions, articles, podcasts, CDs, downloads and books) and these terms and conditions replace any previous agreements made between you and HALO Hypnotherapy Ltd.

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(c) Please note that the headings used in these Terms and Conditions relating to each clause / element / section are used purely for ease and they do not have any contractual or legal effect of any kind.

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(d) HALO Hypnotherapy Ltd reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party. You may not assign your rights under these terms and conditions.

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(e) If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceatle in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

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(f) No delay or failure by HALO Hypnotherapy Ltd to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative of HALO Hypnotherapy Ltd.

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(g) You agree that in so far as permitted by law, any claim or cause of action, which you may make which arises because of your use of HALO Hypnotherapy Ltd products or services will be made (in such a way that it is filed to the appropriate courts of jurisdiction as set out in these terms and conditions) within one year of any claim or cause of action arising.

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9. Complaints

In the unlikely event of a complaint, Halo Hypnotherapy Ltd will endeavour to resolve the issue directly with you (or the parent or guardian of a child) in the first instance.  All complaints should be put in writing and sent to Halo Hypnotherapy Ltd at its registered offices (detailed below).  An initial response will be sent in writing within 14 days with a view to a suitable resolution being agreed within 4 weeks.  If you wish to take the complaint forward after the suggested resolution, it is recommended that you contact the relevant organisational body, as indicated by the registrations detailed on the 'About' page of this website.

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PRIVACY POLICY

1. General Data Protection and Privacy

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a)  When you conduct a transaction on our website, or contact us in any other way ie email or text, as part of the process, we receive, collect and store personal information you give us such as your name, address, telephone numbers, email address and any other information you have provided. Your personal information will be used for the specific reasons stated only, which includes complying with any applicable laws and regulations.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect comments, feedback, product reviews, recommendations, and personal details provided.  The personal data that you provide (“the Data”) to us is collected for the purpose of: (i) Processing your request and payment (ii) Confirming the request you have made (ie request for an appointment) (iii) Contacting you in reference to your request and in particular for the purpose of querying or confirming any of the details of your request or updating you or reminding you of an upcoming appointment (iv) For improving the facilities and services that the website provides to you (v) To inform you of our current products, services, articles and related information (vi) Assessing/advising on an appropriate treatment plan.

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(b) Eos Seminars Ltd and HALO Hypnotherapy Ltd share information which relates to requests to be kept up to date with their products, pod casts, courses, articles and related information (for instance in the form of the free opt-in Energize e-zine). Eos Seminars Ltd and /  or HALO Hypnotherapy Ltd will not share your information with any other party other than as disclosed in clause (c) below, without your request / approval.

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(c) We do not disclose any Data to any third parties, other than: (i) PayPal in the event that you have chosen to pay by card (ii) Eos Seminars Limited related to course bookings; (iii) any of our professional advisors where necessary; (iv) if required by law and/or for legal reasons; (v) where there is a risk of harm to self or others.

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(d) We will not use the Data for any other purpose than that indicated in this statement. 

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(e) If any of your details change or are incorrect or if you wish to enquire what Data we are holding of you, please notify us immediately by emailing on: andrea@halotherapies.com or writing to: Halo Therapies, First Floor, 92-94 Castle Lane West, Bournemouth, Dorset. BH9 3JU. If you wish us to amend or erase any part of the Data relating to you, we will do so, subject to compliance with any statutory requirements and subject to our requirement to maintain records for legal reasons.

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(f) In accordance with the Data Protection Act 1998 and other supporting regulations for the time being force, we have implemented security policies, rules and technical measures to protect the Data from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.

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2. Use of cookies

We use cookies to give you the best, most personalised experience of this website.

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3. Storage and processing of confidential financial information

(which includes credit card and payment details) ("Confidential Financial Information") When payment is made on-line, such payment is made directly to PayPal. We will not at any time hold any of your Confidential Financial Information. For security measures of PayPal, please refer to their website.

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HALO Hypnotherapy Ltd, Registered Office: 92-94 Castle Lane West, Bournemouth, Dorset. BH9 3JU. Registered in England and Wales. Company number: 5090430…... Company Director Andrea Lindsay Company Secretary Robert Lindsay.